
In order to offer the best quality, there should be proper synchronization between audio and video data.
But sometimes when you are making the video or bringing a video file from someone or playing a streaming video on your computer, you might run into the problem where the audio does not match up with the scene that is being shown on the screen. Sometimes video leads the audio, and sometimes audio. If this happens then you are having an Audio Video Sync Issue in your Windows 10/11 Computer.
You may experience such audio and video sync problems on your computer while you are viewing a video and you are frustrated about it then you are in right place. Ourtechroom will try to fix Video Audio Sync Problem in Windows 10/11
Table of Contents
- Cause of Audio Video Sync issue in Windows 10/11
- Solving Audio Video Sync Problem in Windows 10 / 11
- 1 Restart the App
- 2 Restart your computer
- 3 Check for Software Updates
- 4 Check for Windows Updates
- 5 Update Audio Driver
- 6 Troubleshoot your Windows Computer
- 7 Set Software to use High-Performance Graphics
- 8 Check Windows Recording and Playback Settings
- 9 Changing Exclusive Mode and Default Sample Rate
- 10 Use appropriate and virus-free audio/video codecs.
- 11 Graphics Driver Updates
- 12 Change Power Plan Settings
- 13 Using unreliable Third-party applications for video edit
- 14 Disable HPET In BIOS
- 15 Check Internet Collection
- 16 Troubleshoot the Browser.
- 17 Increase SessionTime Interval value
- 18 Disable Hardware Acceleration in the browser
- 19 Clear Browser Cache
- 20 Restart the Browser
- 21 Try Changing Web Browser
- 22 Check Streaming Services
- 23 Revert to Previous Version
- Conclusion
Cause of Audio Video Sync issue in Windows 10/11
Some of the common causes of the Audio Video Sync problems in Windows systems are as follows.
1 Your computer audio and video driver might be old.
2 You might have made some changes in the sound settings of your computer.
3 You might have made changes in monitor settings.
4 Issue in updates
5 Audio Video Codecs Problem
6 Corrupted Video Files
7 Playing video with a corrupted media player
8 Editing video with corrupted and untrusted video editor.
Solving Audio Video Sync Problem in Windows 10 / 11
Experts suggest doing the following things on your windows computer for solving Audio Video Sync Problem.
1 Restart the App
Some software may have issues after a while of use. Later, when you play the video on it, you may encounter a sync problem because unnecessary items may be loaded into the system, causing the problem. So, give it a shot by restarting the software.
Check the audio/video sync issue if not solved move to the next steps.
2 Restart your computer
If your computer hasn't been restarted in a while, you should give it a shot by restarting it. Restarting the computer removes the current state of the software in memory, as well as any code that is stuck in a misbehaving state running in the background, resulting in a fresh version of the software.
Check the audio/video sync issue if not solved move to the next steps.
3 Check for Software Updates
If you are experiencing problems while watching the video, there may be issues that have been addressed in recent updates. Check to see if there are any updates available for the software.
Check the audio/video sync issue if not solved move to the next steps.
4 Check for Windows Updates
It is highly recommended to update the Windows Operating System before doing anything else. There is always the possibility that your Windows Operating System could have a problem that was fixed in the most recent update. If this is the case, you will want to make sure that you have the most recent update installed.
Windows 11:
4.1 Click on the Search icon on the taskbar
4.2 Search for "Windows Update"
4.3. Click on "Windows Update Settings"

4.4 Click on Windows Update from the bottom left of the list.
4.5. Then under Updates available to install click on Install all bottom and follow up the instruction.

Windows 10:
Select the Start button, and then go to Settings > Update & Security > Windows Update > Click on Check for Updates.
If there is an available update, it will begin downloading automatically.

Check the audio/video sync issue if not solved move to the next steps.
5 Update Audio Driver
Not only did it fix the sync issue that you were having, but it also removed the sound, stopped the crackling sound, improved performance, and added new features. It is recommended that you update your audio driver because having audio and video drivers that are too old can result in various issues.
Steps:
5.1 Press Win + R from the keyboard and type devmgmt.msc and press Enter. This will open Device Manager Windows.

5.2. Under Sound, video, and Game Controller. You will get the list of Audio devices.



6 Troubleshoot your Windows Computer
6.1 Click on the Search icon on the taskbar
6.2 Search for "Troubleshoot "
6.3. Click on "Troubleshoot Settings"

6.4 Click on the greater arrow (>) under Other troubleshooters.

6.5 Click on Audio and Video-related options and click on Run. Then windows automatically scan for the problem and try to fix it if it exists.

7 Set Software to use High-Performance Graphics



8 Check Windows Recording and Playback Settings



8.5 Deselect Enable audio enhancements on the Advanced tab and click Apply.


9 Changing Exclusive Mode and Default Sample Rate

10 Use appropriate and virus-free audio/video codecs.
11 Graphics Driver Updates

12 Change Power Plan Settings



13 Using unreliable Third-party applications for video edit
14 Disable HPET In BIOS
bcdedit /deletevalue useplatformclock
3 Again type the following and press Enter.
bcdedit /set disabledynamictick yes
4 Restart the PC.
15 Check Internet Collection
16 Troubleshoot the Browser.
Let's try troubleshooting in Firefox.
16.1 Click on the three dots in the upper right corner.
16.2 At the bottom of the list, select the Help option.
16.3 Select Troubleshoot Mode. Then Firefox will begin troubleshooting.
16.4 When prompted by a dialog box, click the Restart button.
17 Increase SessionTime Interval value
18 Disable Hardware Acceleration in the browser
- In the top-right corner of your browser, click the three dots.
- Then select "Settings."
fig. settings in chrome extension - At the very bottom of your Chrome settings window, look for the "Advanced" button, and then click on the System button.
- Toggle ‘Use hardware acceleration when available’ from on to off.
- When you're done, click the "Relaunch" button to apply the changes.

19 Clear Browser Cache
- Launch Chrome on your computer.
- Click 3 dots in the upper right corner.
- Click More tools, then click on Clear browsing data.
fig. clearing browsing data settings in chrome - Select a time range at the top. Select All time to delete everything.
- Check the boxes next to "Cookies and other site data" and "Cached images and files."
- Select Clear data.

In Firefox Steps are as follows:
- Launch Firefox on your Windows Computer
- Click on the 3 bar in the upper right corner.
- Click on Settings
- Chose the Privacy & Security tab.
- Click the Clear Data button in the cookies and Site Data section
- With Cached Web Content check marked, click the Clear button.
- Close the page about:preferences. Any changes you've made will be saved automatically.